Are you a ticket reseller? No. Sawyer Seats acts as a concierge service — I source verified tickets through trusted exchanges and handle the purchase process on behalf of clients.
How quickly can you secure tickets? The timeline depends on how soon the event is. For events further out, I take extra time to research multiple channels and secure the best possible seats. You’ll receive a detailed proposal within 72 hours. For urgent events, I can confirm options within just a few hours. My priority is balancing speed and seat quality to get you the best match for your request.
Can I Cancel My Tickets? All sales are final once payment is received. If you can’t attend, you’re welcome to resell your tickets independently or reach out to me for resale assistance (resale fee may apply).
What if the tickets are no longer available? If you send payment and the tickets have already sold by the time I go to secure them, you will receive a full refund immediately. I’ll also provide an updated list of similar options if you’re still interested in attending.
Are the tickets guaranteed authentic? Yes. All tickets are transferred through official, verified platforms such as Ticketmaster, AXS, or other venue-approved systems. I only source from trusted, vetted channels.
How will my tickets be delivered? Tickets are transferred electronically through official platforms (Ticketmaster, AXS, etc.). Some venues restrict transfers until closer to the event date (often 24–48 hours before). In these cases, your tickets are still guaranteed and will always be delivered prior to the event.
Can I wait for prices to drop? Tell me what you’re looking for, and I’ll contact you if tickets become available within your preferred price range.
What is your fee? I charge a concierge service fee that’s already built into every quote. The fee covers sourcing, verification, and coordination — so you get one simple, all-in price with no hidden add-ons.
The exact fee varies by request to make sure you’re always getting the best possible total price compared to public resale sites. My goal is always to beat or match prices on StubHub, SeatGeek, and other marketplaces — while handling the entire process for you.
Whether the goal is saving money, finding better seats, or avoiding the hassle, the price you see from me is always transparent and competitive.
Can anyone work with Sawyer Seats? I work exclusively through referrals. This ensures a trusted community of clients and allows us to deliver the highest level of service. If you were referred, please include your referrer’s name when contacting me.